The Results Are In! 2020 IDPro® Skills and Program Survey

Each year, IDPro distributes a Skills and Program Survey to better understand the demographic of the identity industry, the needs of identity practitioners within the community, and the priorities of these individuals.

With our broadest reach to-date, analysis of the 2020 responses yielded the following highlights:

  • The majority of practitioners responding to the survey work in IAM consulting and implementation services, financial services, and enterprise software
  • Multi-factor and strong authentication are the primary identity-related priorities for respondents’ organizations within the next 18 months
  • System architecture, programming, and cybersecurity – including threat modeling and cloud security – are the top three technical skills that participants believe have contributed to their IAM career success
  • Lateral thinking and problem solving, adaptability, business awareness, and being a team player were selected as the most important non-technical skills
  • Respondents believe that mentorship would be important to ensuring their future success


Message from the President

IDPro President, Lance Peterman, had the following to share:

I am pleased to share the results of IDPro’s 2020 Skills and Program Survey. In light of the impact of the COVID-19 pandemic, it’s no surprise that adaptability, lateral thinking and problem solving were identified as some of the most important non-technical skills our practitioners could possess. Identity professionals are adept at thinking outside of the box and finding unique and creative ways to address the needs of the industry along with the ever-changing identity-management ecosystem.

The results of this survey illustrate the areas where identity-professionals are united in their priorities for success as well as the common interests they share across the different fields of work. These findings also indicate areas for potential growth and the obstacles that professionals are facing in the identity industry.

View the full IDPro 2020 Skills and Program Survey results REPORT and detailed DATA.

This year marks the 4th iteration of the survey and includes a new set of questions related to diversity and inclusivity. All responses are anonymous.

Interested in participating in IDPro’s 2021 Skills and Programs Survey and having your voice heard? Access the survey:

The 2021 Skills and Programs Survey is now closed. Stay tuned for results!

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