This represents the fourth annual survey of the digital identity industry conducted by IDPro and made possible by our members and the participants. We began this as a means of better understanding the goals, interests, skills, and noticeable trends among identity industry professionals and the enterprises that employ them. This year, the survey was expanded to include a section examining diversity and inclusivity within the industry. The survey also took place during the ongoing global COVID-19 pandemic, so it has provided unique insight into the short-term pressures and long-term trends this will have on the industry.

Other items worth noting:

• COVID continues to impact our industry—work from anywhere, digital transformation, and the need for practitioners to connect.
• Directories are becoming less important, as IDaaS and other technologies abstract away the direct visibility of user-data hierarchy. 
• Identity Verification is now a significant focus for both enterprises and professionals.
• Early-stage professionals consistently overestimate their skills, while experienced practitioners underestimate theirs, impacting career development and presenting employers with hiring, nurturing, and retention challenges.
• Diversity and inclusivity are important to professionals and to enterprises alike.

Read more on each of these topics and many more in the full report!

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